Jon Twinn is Head of B2B (UK & Ireland) at Top Doctors, where he works with healthcare organisations to support patient engagement, experience measurement and digital innovation across the healthcare sector. He also serves as Managing Director of iWantGreatCare, a patient feedback platform that helps healthcare providers and clinicians gather and act on patient insight.

With a background spanning healthcare, technology and digital services, Jon has worked across both public and private healthcare environments, focusing on the use of technology to improve transparency, patient experience and healthcare decision-making. Prior to his current roles, he held leadership positions within a range of health technology and digital health organisations, as well as roles connected to the UK health sector.

Jon is a strong advocate for the use of patient feedback and data-driven insights to support service improvement and better healthcare outcomes. His work centres on helping healthcare providers understand patient needs, build trust and enhance the quality of care through innovative digital solutions. He regularly contributes to discussions on healthcare innovation, patient experience and the evolving role of technology in healthcare delivery.